What sort of data do we collect?
Whenever you shop with us on this website, you are asked to provide your personal details such as your name, email address, billing address, delivery address, telephone number(s), product selections and a password. For signing up on our website and for receiving our email newsletter, you need to provide your basic personal details, including your name and email address. Providing your date of birth is optional, and we ask that in case you need to make changes to your account or your order by telephone.
We never store credit or debit card information.
All the information you provide to us is just used to process your orders and to deliver to you the best of our services. In case we have to get your consent we will contact you by email with the relevant details of other products and services. If you don’t want to receive any kind of marketing and promotional emails from us, you can unsubscribe and opt out at any time. Our special privacy policies for social media are designed to keep our customers stress free and to keep all sorts of their information private.
Disclosure to third parties:
Your order details might be stored with us but for security reasons they cannot be retrieved directly by us. However, you can access this information by logging into your account on the Site via the credentials provided to you. You can view the details of your orders that have been completed, those that are under process, those which are open and those which are shortly to be dispatched, view your cart, wishlist and administer your address details, bank details and any newsletter to which you may have subscribed. You pledge to treat the personal access data confidentially and not make it available to unauthorized third parties as per privacy policies for ecommerce websites. We will not take any responsibility for misuse of passwords unless this misuse is our fault.
SSL and Encryption Technology and payment data:
Our agent will process the payments you make through this site. You must always submit to us or our Agent, the Site information which is accurate and not misleading and you must keep it up to date and inform us of any recent changes you’ve made.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server as per privacy policies for social media usage. We use firewalls on our servers. When we collect card details for payments electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Be wary!
How to Unsubscribe from our Email Newsletter?
You can unsubscribe from our newsletter at any moment. Since we want you to stay tuned with our exciting offers, we suggest you keep your newsletter subscription active. If you still want to unsubscribe, the easiest way to do that is to click on the unsubscribe link you receive at the bottom of your daily newsletter, or send an email to email@example.com
What are Cookies and how do they work?
We also collect non-personally identifiable information passively using “cookies” and “action tags”.
A cookie is a small text file that a website places in your PC, telephone or any other device, with information on your navigation in that website. The cookies are necessary to facilitate navigation and to make it user friendly and they do not damage your computer.
The information stored in the cookies of our website is used exclusively by us, with an exception of Google Analytics, which are used and managed by Google and by us for statistical aims, and the Payment Operation Analysis cookie, which is generated exclusively when a purchase is made, and it is analyzed by an external company with the objective of offering sufficient guarantees on the payment operations performed.
This website uses Google AdSense, a service from Google Inc. (“Google”) for including advertisements. Google AdSense uses so called “web beacons”, which are invisible to you. Such “web beacons”, are a web technology used to help track website usage information, such as how many times a specific page has been viewed.
The information generated by cookies and web beacons on this website (including your IP address) and the display of advertising formats can be passed from Google to contractors of Google. Google will not associate your IP address with any other data held by you.
You can also revoke the data generated by the cookie about your use of the website (including your IP address) at any time and the processing of these data by Google, by downloading and installing the available browser plug-in here.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log out Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, such as the “Facebook Blocker”.